Toyota Moves Up 14 Positions In The 2011 J.D. Power and Associates Initial Quality Study (IQS)
Toyota’s luxury arm, Lexus, was honored as the as the highest ranking nameplate in the industry, while the Toyota Division moved up 14 positions to place seventh.
This year’s study revealed that Toyotas had 16 fewer problems per 100 vehicles, enabling the brand to return to the top 10 among all nameplates. Models that improved their scores from last year’s study included the Corolla, Prius, Tacoma, Tundra, Venza, RAV4, and Sequoia.
“We are quite pleased with the quality improvements Toyota and Lexus have made over the last year and Lexus’ highest position overall in the 2011 IQS,” said Jim Lentz, TMS president and chief operating officer. Lentz continued, “We are committed to the quality and dependability of our products.”
Read more: http://www.toyotainthenews.com/toyota-moves-up-14-positions-in-quality-study/#more-1671
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